My wife gave me a Phenix Elixir for my birthday last year.
Last week I was at Pleasant Valley fishing.
While casting, the upper half snapped off right at the ferrule.
I called Phenix when I got home. They told me to bring it in with $30 and they would replace it.
I took it in today. The guy behind the counter ask me what happened and I told him.
He walked in the back and brought out a new upper half of the rod and sent me on my way.
No charge.........Thanks Phenix for great service!!